Branch Manager

NextPlay Jobs; Fort Lauderdale (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

NextPlay Jobs is seeking a Branch Manager to lead the Fort Lauderdale branch, overseeing sales, operations, inventory, and personnel to drive profitability and exceptional customer service. You will manage branch expenses, safety, and asset conditions while coordinating with corporate leadership on strategic planning and growth opportunities.

The role requires strong leadership, business acumen, and the ability to manage multiple priorities in a fast-paced industrial environment.

Qualifications

• Bachelor’s degree in Business or related field.
• Experience managing a branch of an industrial parts/service organization.
• Strong leadership and financial acumen.

Responsibilities

• Supervise branch personnel including inside sales, mechanics, and coordinators.
• Achieve sales growth and manage branch profitability and ROI.
• Oversee branch inventory, equipment, and facilities.
• Develop and maintain customer and vendor relationships.
• Ensure safety, compliance and operational excellence across the branch.
• Provide input to corporate leadership for business planning.
• Coordinate service activities and quote preparation for field and shop work.

Skills

Leadership

Sales leadership

Strategic planning

Customer relations

Communication

Budget management

Inventory control

Safety compliance

Vendor relations

Education

Bachelor’s Degree in Business or related field

Job description

Our client, an established industrial parts and service company, is seeking a results-driven and customer-focused Branch Manager to lead the overall sales, operations, financial performance, and personnel activities of the branch. This position is responsible for achieving sales growth, profitability, and return on investment in accordance with the company’s business plan while maintaining a high level of customer service and operational excellence. The Branch Manager oversees branch inventory, lease tenants, facilities, equipment, and personnel, while developing and maintaining strong customer and vendor relationships. This role provides leadership and direction to branch employees, establishes performance expectations, supports employee development and succession planning, and ensures accountability for achieving branch goals. The Branch Manager is also responsible for monitoring financial performance, controlling expenses, managing inventory levels, identifying opportunities for growth and increased profitability, and ensuring compliance with company policies, safety requirements, and established procedures. The position requires strong leadership, business acumen, communication, and organizational skills, with the ability to manage multiple priorities and drive the overall success of the branch.

Key Responsibilities:

• Supervises inside sales, mechanic and inside sales coordinator personnel.
• Generates direct sales with customers.
• Manages branch expenses, including product purchases and sales discounts.
• Builds and maintains customer and vendor relations.
• Maintains branch safety, cleanliness and security.
• Provides input to corporate executives for business planning.
• Manages branch assets, inventory and systems.
• Maintain a professional demeanor while communicating clearly with customers, vendors, and internal teams.
• Perform preventative maintenance on shop tools, service vehicles, and equipment.
• Prepare and provide accurate quotations for field service and in-shop repair work.
• Track and verify service technician hours and time worked for payroll processing and proper work order allocation.
• Provide technical parts support to the Inside Sales team and assist with basic service-related inquiries.
• Prepare quotations for marine transmissions, power take-off (PTO) units, pump drives, and related marine power transmission equipment.
• Coordinate service activities with customers, technicians, sales personnel, and other branch departments to ensure timely and efficient completion of service work.
• Maintain accurate service records, work orders, quotations, and related documentation.
• Support branch sales and profitability by identifying service opportunities, ensuring accurate pricing, and promoting additional parts and service needs when appropriate.

Core Competencies & Skills:

• Communication skills, both verbal and written.
• Planning and organization skills for both self and others.
• Leadership skills, both one-to-one and team situations, using appropriate interpersonal styles and methods to guide and develop individuals and groups toward goal and task achievement.
• Product and warranty knowledge.
• Decisiveness — readiness to make decisions, take action or commit oneself.
• Sales ability / persuasiveness — uses appropriate interpersonal styles and negotiations to gain agreement, acceptance or commitment from various parties inside and outside the organization.
• Financial management skills — ability to understand and analyze financial data.
• Safety and environmental management knowledge and awareness of impacts on employee, community and customer health.

Physical Requirements:

• Work performed in shops, marine yards, dockside, and field environments with exposure to mechanical hazards.
• Frequent regional travel (up to 50%).
• Standard day shifts with flexibility for overtime, weekends, and occasional night work.
• Regular interaction with customers, vendors, and internal personnel in person and by phone.
• Ability to work indoors and outdoors in varying weather conditions, including marine environments.

Educational Requirements:

• Bachelor’s Degree, preferably in Business.