Branch Manager

Tennessee Title Loans, Inc; Bristol (TN); On-site; USD 47,852,000 - 50,056,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision planar

401k

Life and Disability Insurance

Paid vacation and holidays

Monthly bonus potential

Job summary

Tennessee Title Loans, Inc. is seeking a Branch Manager in Bristol, TN to lead daily operations, drive sales and collections, and develop a small team. You will coach staff, manage performance, and handle customer payment conversations in a fast-paced, metric-driven environment.

The role requires a high school diploma, strong leadership, and the ability to work a 40-hour week with weekend coverage. Competitive hourly pay with a monthly bonus potential and standard benefits are offered.

Qualifications

• Leading a team and being accountable for results.
• Holding coworkers to clear expectations and addressing performance directly.
• Direct conversations with customers about payments.
• Operating in a structured, metric-driven environment.
• Managing multiple priorities in a fast-paced setting.

Responsibilities

• The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.
• Leads a small team, drives daily execution, and ensures results are consistently met.
• You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.
• Maintain structure and organization in daily operations.
• Take full ownership of results and drive improvement.
• Oversee branch hours and ensure coverage and compliance.

Skills

Team leadership

Accountability

Coaching

Customer conversations

Structured environment

Multitasking

Education

High School Diploma or equivalent

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $16.70 - $17.45/hour
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.