Branch Library Manager — Programs & Outreach Lead

Library Systems & Services, LLC; Corona (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health plan

Tuition assistance

401k

Life insurance

PTO

Disability (short/long-term)

Training & development

Wellness resources

Job summary

Library Systems & Services, LLC seeks a Branch Manager I to oversee day-to-day operations of a small library system under the Deputy Director. You will lead programming, outreach, and promotional efforts, ensuring service excellence and community engagement.

This role requires a BA/BS with MLIS preferred and at least three years of supervisory/library management experience. Bilingual Spanish is a plus. Health benefits and retirement plans are among the offered perks.

Qualifications

• Bachelor’s degree (BA/BS) required; MLIS preferred.
• Minimum of three (3) years of supervisory experience, preferably in a library or related public service environment.
• Minimum of three (3) years of progressively responsible experience in library management and/or administration, or equivalent combination of education and experience.
• Ability to speak, write, and listen in a clear, concise, and professional manner.
• Spanish language ability is a plus.
• Demonstrates proficiency in using appropriate tools and techniques for effective communication.
• Willingness to be flexible and versatile in a changing work environment while maintaining an elevated level of performance and service.
• Ability to build and maintain positive relationships with colleagues, partners, and community members to support organizational goals.
• Demonstrates integrity and ethical behavior in all professional interactions.

Responsibilities

• Lead the library's programming and outreach team, including facilitating regular team meetings to ensure alignment and collaboration.
• Propose and prioritize programming and outreach initiatives for approval by the Deputy Director.
• Develop and distribute the programming and outreach schedule across all platforms and teams.
• Oversee and coordinate all library promotional efforts, including print materials (flyers, calendars), social media content, and website updates.
• Identify and implement innovative strategies to improve library operations and create new service opportunities.
• Demonstrate strong customer service skills by anticipating, understanding, and responding to patron needs and ensuring elevated levels of satisfaction.
• Collaborate with staff and stakeholders to set goals, solve problems, and make decisions that enhance library services and organizational success.
• Assess situations with sound judgment to determine importance, urgency, and risk, and make timely decisions.
• Develop strategies to advance library goals, including setting objectives, implementing action plans, and evaluating progress.
• Analyze trends and environmental conditions to make informed decisions aligned with the library’s mission, vision, and values.
• Partner with the Deputy Director to support planning, execution, and promotion of the library’s strategic plan.
• Ensure compliance with legal and policy requirements related to patron privacy and record custodianship.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Communication

Spanish language (bonus)

Education

Bachelor’s degree (BA/BS)

MLIS or equivalent

Job description

Library Systems & Services, LLC seeks a Branch Manager I to oversee day-to-day operations of a small library system under the Deputy Director. You will lead programming, outreach, and promotional efforts, ensuring service excellence and community engagement.

This role requires a BA/BS with MLIS preferred and at least three years of supervisory/library management experience. Bilingual Spanish is a plus. Health benefits and retirement plans are among the offered perks.