Assistant Branch Manager: Banking Leadership & Growth

Greenfield Savings Bank; Greenfield (MA); On-site; USD 29,549 - 41,672; Full time

Job summary

A regional savings bank is looking for an Assistant Branch Manager to support branch leadership in operational and customer service excellence. This role requires strong sales experience and interpersonal skills, along with the ability to mentor staff effectively. You will be responsible for maintaining a solutions-based sales environment and ensuring compliance with bank policies. Candidates should have a background in financial services and leadership, with a keen focus on customer satisfaction and operational soundness.

Qualifications

• 4-5 years of experience in a sales environment with a solid track record.
• 2-3 years of financial services experience.
• 2-3 years of leadership experience.
• Must be able to lift 20 lbs.
• Must be able to work Saturdays.

Responsibilities

• Support the Branch Manager in all areas of branch leadership.
• Ensure high levels of customer service and operational soundness.
• Mentor and train staff to meet objectives.
• Promote a solutions-based sales environment.
• Collaborate with branch staff and other departments.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem-solving skills

Leadership experience

Education

High School Diploma

Bachelor’s degree

Job description

A regional savings bank is looking for an Assistant Branch Manager to support branch leadership in operational and customer service excellence. This role requires strong sales experience and interpersonal skills, along with the ability to mentor staff effectively. You will be responsible for maintaining a solutions-based sales environment and ensuring compliance with bank policies. Candidates should have a background in financial services and leadership, with a keen focus on customer satisfaction and operational soundness.