Branch Leader & Team Coach - Financial Services

IH Mississippi Valley Credit Union; Iowa (LA); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with match

Paid time off

Health insurance

Job summary

IH Mississippi Valley Credit Union in DeWitt, IA is seeking a Branch Supervisor to lead branch operations and deliver outstanding member service. You will coach Universal Tellers, balance cash operations, and ensure adherence to policies while building strong member relationships.

The role requires prior leadership in a financial or retail setting, excellent communication, and the ability to manage multiple tasks in a fast-paced environment; travel to assist other branches may be required.

Qualifications

• Leadership experience in financial, customer service or retail environment.
• Proven ability to build relationships with members and team.
• Strong problem solving and decision making skills.

Responsibilities

• Balance branch cash operations (vault, cash drawer, coin counter).
• Develop Universal Tellers and inform them on policies.
• Coach and motivate team through one-on-one and observation.
• Manage multiple tasks in a fast-paced environment.

Skills

Leadership

Relationship building

Coaching

Customer service

Problem solving

Communication

Reliability

Education

High school diploma

Finance/business education

Job description

IH Mississippi Valley Credit Union in DeWitt, IA is seeking a Branch Supervisor to lead branch operations and deliver outstanding member service. You will coach Universal Tellers, balance cash operations, and ensure adherence to policies while building strong member relationships.

The role requires prior leadership in a financial or retail setting, excellent communication, and the ability to manage multiple tasks in a fast-paced environment; travel to assist other branches may be required.