Branch Supervisor: Lead Team & Member Experience

IH Mississippi Valley Credit Union; DeWitt (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Outstanding training

Competitive compensation

401(k) with company match and profit分享

Paid time off with paid holidays

Life Insurance

Paid Community Volunteering

Education reimbursement

Fitness reimbursement

Health insurance including dental and視

Flexible Spending Accounts & HealthSav

Employee Assistance Program (EAP)

Access to fitness center

Job summary

IHMVCU in DeWitt, Iowa is seeking a Branch Supervisor to lead a team and build professional, personable relationships with members while safeguarding confidentiality. You will ensure smooth branch operations, coach Universal Tellers, and provide thoughtful, informed recommendations; occasional travel to assist other locations may be required.

The pay range is $18.00-$22.00 per hour. IHMVCU offers comprehensive benefits and is committed to community service, helping employees Move Up in their

Qualifications

• High School Diploma or equivalent; additional education in finance or business is a plus.
• Experience in leadership within financial institutions or customer service/retail preferred.
• Proven relationship-building and exceptional member service skills.

Responsibilities

• Balance vault/cash drawer and operate cash handling equipment.
• Develop Universal Tellers and ensure policy understanding.
• Coach and motivate team through one-on-one and observational coaching.
• Manage multiple tasks in a fast-paced environment.
• Travel to assist other branches as needed.

Skills

Leadership

Relationship building

Customer service

Communication

Problem solving

Education

High School Diploma or equivalent

Finance/Business-related coursework or degree preferred

Job description

IHMVCU in DeWitt, Iowa is seeking a Branch Supervisor to lead a team and build professional, personable relationships with members while safeguarding confidentiality. You will ensure smooth branch operations, coach Universal Tellers, and provide thoughtful, informed recommendations; occasional travel to assist other locations may be required.

The pay range is $18.00-$22.00 per hour. IHMVCU offers comprehensive benefits and is committed to community service, helping employees Move Up in their