Branch Leader: Small Business Growth & Client Impact

KeyBank; Poulsbo (WA); On-site; USD 69,000 - 105,000; Full time

Job summary

KeyBank is seeking a Branch Manager in Poulsbo, WA. You will lead a team to deliver exceptional client service, analyze client needs, and provide financial solutions to help clients achieve their goals. The role includes regulatory compliance, staff management, and community engagement to grow small business relationships.

Education includes a high school diploma or GED with a preferred Bachelor's degree. 3+ years of sales leadership and COI development are required; Notary license preferred.

Qualifications

• 3+ years experience leading and coaching a sales team
• Strong understanding of small business deposit/credit and financial statements
• Proven ability to leverage COIs and partner networks
• Excellent communication and public speaking skills
• Notary license preferred

Responsibilities

• Lead and coach branch team to deliver customer service excellence
• Develop networks in the community to identify prospective client referrals
• Grow business through retention, expansion, and acquisition tactics
• Ensure compliance with regulatory, security and internal controls
• Manage branch operations including staffing, scheduling and onboarding

Skills

Client leadership

Public speaking

Relationship building

Coaching

Time management

Education

Bachelor's Degree (preferred)

High School Diploma or GED

Job description

KeyBank is seeking a Branch Manager in Poulsbo, WA. You will lead a team to deliver exceptional client service, analyze client needs, and provide financial solutions to help clients achieve their goals. The role includes regulatory compliance, staff management, and community engagement to grow small business relationships.

Education includes a high school diploma or GED with a preferred Bachelor's degree. 3+ years of sales leadership and COI development are required; Notary license preferred.