Branch Leader & Service Excellence Coach

VyStar Credit Unions; Tallahassee (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k) Plan

Tuition reimbursement

Paid training

Job summary

VyStar Credit Union Assistant Branch Manager role in Tallahassee, Florida, focuses on coaching staff to achieve growth while delivering exceptional member service and maintaining operational excellence.

The leader collaborates with the Branch Vice President to implement branch strategies, run daily operations, and ensure staff training aligns with VyStar’s standards and objectives in a fast-paced environment.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 3+ years in customer service or leadership in financial services.
• Strong communication and mentoring skills.
• Ability to work in a fast-paced environment and supervise staff.

Responsibilities

• Oversee day-to-day branch operations and service delivery.
• Coach staff to meet service and profitability goals.
• Lead recruitment and training with HR.
• Develop branch strategies and annual plan.
• Build member relationships and community engagement.

Skills

Customer service

Leadership

Communication

Coaching

Training

Education

High school diploma/GED

Associate degree preferred

Job description

VyStar Credit Union Assistant Branch Manager role in Tallahassee, Florida, focuses on coaching staff to achieve growth while delivering exceptional member service and maintaining operational excellence.

The leader collaborates with the Branch Vice President to implement branch strategies, run daily operations, and ensure staff training aligns with VyStar’s standards and objectives in a fast-paced environment.