Branch Leader: Member Growth & Service Excellence

OnPath Federal Credit Union; Kenner (LA); On-site; USD 59,000 - 74,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package including Medical, 3

Paid time off

Job summary

OnPath Federal Credit Union in Kenner, LA is seeking a Branch Manager to oversee daily branch operations, deliver exceptional service, and achieve business goals. You will lead staff, build member relationships, and promote sales and service excellence in a fast-paced environment.

The ideal candidate has 2–5 years of related experience, a high school diploma or GED, and strong skills in leadership, communication, and financial acumen.

Qualifications

• 2–5 years of related experience.
• High school education or GED.
• Strong interpersonal skills and the ability to build relationships with members.

Responsibilities

• Oversee daily branch operations and deliver exceptional customer service.
• Lead staff, conduct performance evaluations, and develop career plans.
• Drive sales and service excellence while aligning with strategic goals.
• Analyze branch performance and implement improvement strategies.
• Ensure regulatory compliance and maintain internal controls.

Skills

Sales driven

Leadership

Customer service

Communication

Emotional intelligence

Time management

Conflict resolution

Delegation

Mentoring

Financial acumen

Education

High school or GED

Job description

OnPath Federal Credit Union in Kenner, LA is seeking a Branch Manager to oversee daily branch operations, deliver exceptional service, and achieve business goals. You will lead staff, build member relationships, and promote sales and service excellence in a fast-paced environment.

The ideal candidate has 2–5 years of related experience, a high school diploma or GED, and strong skills in leadership, communication, and financial acumen.