Branch Leader: Growth, Service & Team Leadership

Testing Site - JPMC; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Chase in Baton Rouge seeks a Branch Manager to lead daily operations, grow deposits and investments, and coach a frontline team in a welcoming, client‑focused environment.

You will drive service excellence, manage risk, and represent the brand with integrity while delivering the latest banking solutions.

The role requires 2+ years of management, a high school diploma or GED, weekend availability, and flexibility for occasional travel.

Qualifications

• Passion for creating exceptional experiences and setting the branch tone.
• Proven leadership coaching and empowerment to grow the team.
• Ability to multitask and manage competing priorities.
• Thrives in fast-paced environments with strong decision-making.
• Experience in creating and maintaining risk and control environments, with policy adherence.
• Desire to educate and connect team, partners, and clients with technology.
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on the goals of the branch by growing deposits and investments and leveraging the Branch Scorecard.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships.
• Build and cultivate a high-performing team through coaching, feedback, and celebration of successes.
• Encourage ongoing learning and development within the team to keep skills sharp.
• Forge meaningful relationships with local businesses to strengthen the branch presence and community engagement.
• Ensure a strong risk and control environment by following policies and procedures and acting with integrity.

Skills

Leadership

Coaching employees

Multitasking

Decision making

Risk management

Technology enablement

Customer experience

Management experience

Team empowerment

Education

High school degree or GED

College degree or military equivalent

Job description

Chase in Baton Rouge seeks a Branch Manager to lead daily operations, grow deposits and investments, and coach a frontline team in a welcoming, client‑focused environment.

You will drive service excellence, manage risk, and represent the brand with integrity while delivering the latest banking solutions.

The role requires 2+ years of management, a high school diploma or GED, weekend availability, and flexibility for occasional travel.