Branch Leader — Member Experience & Team Coach

Raiz Federal Credit Union; El Paso (TX); Vor Ort; USD 58.000 - 87.000; Vollzeit

Zusammenfassung

Raiz FCU in El Paso, TX seeks an Assistant Branch Manager to foster a world-class member experience and support the Branch Manager in leading a diverse team within a digitally focused environment. You will coach staff, drive customer service, and manage branch operations to meet community needs.

This salaried role requires 5+ years in financial services, 3+ years in supervision, and strong communication skills to mentor staff, develop partnerships, and ensure regulatory compliance across

Qualifikationen

• 60 college credit hours or an Associate's degree in a related field.
• Minimum 5 years of financial services experience.
• Minimum 3 years of supervisory experience.
• Knowledge of applicable federal regulations governing consumer lending, credit cards, mortgage, equity loans, savings and checking.
• Strong interpersonal and communication skills.

Aufgaben

• Assist Branch Manager with strategic recruitment, coaching, and development of staff.
• Lead branch operations, meetings, and daily huddles to achieve goals.
• Support partnerships with local businesses and community events.
• Promote cross-selling and member solutions.
• Ensure compliance with BSA/CIP and required trainings.
• Train staff on digital channels and branch technologies.

Kenntnisse

Interpersonal communication

Leadership

Mentoring

Customer service

Verbal and written communication

Ausbildung

60 college credits

Associates degree

Jobbeschreibung

Raiz FCU in El Paso, TX seeks an Assistant Branch Manager to foster a world-class member experience and support the Branch Manager in leading a diverse team within a digitally focused environment. You will coach staff, drive customer service, and manage branch operations to meet community needs.

This salaried role requires 5+ years in financial services, 3+ years in supervision, and strong communication skills to mentor staff, develop partnerships, and ensure regulatory compliance across