Branch Leader in Training – Operations & Growth

Groundworks; Mobile (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Tuition Reimbursement

Paid holidays

2 weeks PTO

Employee Ownership Program

Annual Summits

Medical, dental, vision coverage

Life insurance

Job summary

Groundworks, North America\'s leading foundation repair and water management specialist, is seeking leaders for our Branch Manager Training Program. The six-month immersive path prepares you to run a Groundworks branch and drive results for customers, employees, and the business.

You will gain hands-on experience across sales, operations, and production while learning our culture, business model, and leadership principles.

Qualifications

• 2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
• Demonstrated leadership potential with a strong desire to pursue a career in operations management.
• Previous experience supervising or leading teams is preferred.
• Strong interpersonal, coaching, and communication skills.

Responsibilities

• Participate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.
• Support Service Managers in the day-to-day management of the service department.
• Learn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.
• Assist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.
• Develop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.
• Learn applicable federal, state, and local regulations governing residential construction and service operations while ensuring compliance with company policies.
• Support scheduling, workflow coordination, inventory management, and daily branch operations to maximize efficiency.
• Assist in reviewing inspections, repair recommendations, customer proposals, and completed work to ensure quality and consistency.
• Build strong customer relationships by assisting with customer concerns, resolving service issues, and promoting additional products and services when appropriate.
• Learn financial aspects of service operations, including budgeting, profitability, labor management, and key performance indicators.
• Participate in hiring activities, onboarding, coaching, performance discussions, and employee development as assigned.
• Complete leadership assignments designed to progressively increase ownership and independent decision making.
• Collaborate with branch leadership to identify operational improvement opportunities and implement best practices.
• Assist with administrative responsibilities necessary for the successful operation of the service department.
• Demonstrate increasing independence and leadership capability throughout the training program.

Skills

Leadership

Team leadership

Communication

Coaching

Education

Bachelor's degree preferred

Job description

Groundworks, North America\'s leading foundation repair and water management specialist, is seeking leaders for our Branch Manager Training Program. The six-month immersive path prepares you to run a Groundworks branch and drive results for customers, employees, and the business.

You will gain hands-on experience across sales, operations, and production while learning our culture, business model, and leadership principles.