Service Manager in Training — Branch Leadership Path

Groundworks, LLC; Virginia Beach, Northern (VA, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Company vehicle

Tuition Reimbursement

Employee Ownership Program

2 weeks PTO

Job summary

Groundworks, LLC is seeking a Service Manager in Training in the United States for a six-month immersive leadership development program. You will rotate through Sales, Operations, and Production, learning the Groundworks culture and processes while preparing for a Branch Manager role at one of our locations.

Travel during training and relocation for placement are required. You will develop leadership, budgeting, and service metrics skills, collaborate with technicians and advisors, and

Qualifications

• 2 to 4 years of leadership experience, preferably within residential construction, home services, sales, operations, or a related industry.
• Demonstrated leadership potential with a strong desire to pursue a career in operations management.
• Previous experience supervising or leading teams is preferred.
• Bachelor's degree preferred but not required.

Responsibilities

• Participate in all aspects of the Service Manager training program, completing required training modules and demonstrating proficiency in key leadership competencies.
• Support Service Managers in the day-to-day management of the service department.
• Learn to effectively coach, motivate, and develop Service Technicians and Service Advisors while promoting a positive, high-performance culture.
• Assist in monitoring technician productivity, service quality, customer satisfaction, and departmental performance metrics.
• Develop a strong working knowledge of company products, services, installation methods, repair standards, and industry best practices.

Skills

Leadership experience

People development

Customer service

Communication

Coaching

Education

Bachelor's degree preferred

Job description

Groundworks, LLC is seeking a Service Manager in Training in the United States for a six-month immersive leadership development program. You will rotate through Sales, Operations, and Production, learning the Groundworks culture and processes while preparing for a Branch Manager role at one of our locations.

Travel during training and relocation for placement are required. You will develop leadership, budgeting, and service metrics skills, collaborate with technicians and advisors, and