Branch Leader — Hands-On Ops, Inventory & Service

Industrial Supply; Rock Springs (WY); On-site; USD 55,000 - 75,000; Full time

Job summary

Industrial Supply is seeking a hands-on Branch Supervisor to lead the Gillette branch's daily operations, including warehouse, inventory, order fulfillment, deliveries, and customer service. You will supervise staff, set safety and performance expectations, and partner with sales to meet customer needs.

This role is hands-on, requiring you to assist with daily tasks and step into various duties as needed while maintaining accuracy, organization, and a safe, productive work environment for the

Qualifications

• Experience in warehouse, distribution, branch, store, or similar operations.
• Leadership or supervisory experience.
• Strong organizational and problem‑solving skills.
• Understanding of inventory, receiving, and order fulfillment.
• Strong communication and customer service skills.
• Comfortable using computers and inventory or order‑management systems.
• Willingness to be a hands‑on leader and help wherever needed.
• Ability to safely operate a company delivery vehicle when necessary.

Responsibilities

• Lead daily branch operations, including warehouse, inventory, order fulfillment, deliveries, and customer service.
• Supervise, coach, and support branch employees.
• Set clear expectations for safety, accuracy, productivity, and customer service.
• Oversee receiving, stocking, picking, packing, and delivery activities.
• Maintain accurate inventory and help resolve inventory discrepancies.
• Coordinate with inside and outside sales teams to meet customer needs.
• Assist customers and help resolve service or order issues.
• Manage employee schedules, time records, performance reviews, and staffing needs.
• Maintain a clean, organized, and safe branch, warehouse, equipment, and vehicles.
• Ensure company procedures and safety expectations are followed.
• Step into warehouse, delivery, customer service, or VMI responsibilities when needed.
• Look for ways to improve branch efficiency, organization, and service.

Skills

Leadership

Organizational skills

Communication

Customer service

Hands-on leadership

Delivery vehicle operation

Tools

Inventory/Order management systems

Job description

Industrial Supply is seeking a hands-on Branch Supervisor to lead the Gillette branch's daily operations, including warehouse, inventory, order fulfillment, deliveries, and customer service. You will supervise staff, set safety and performance expectations, and partner with sales to meet customer needs.

This role is hands-on, requiring you to assist with daily tasks and step into various duties as needed while maintaining accuracy, organization, and a safe, productive work environment for the