Branch Growth & Experience Leader

JP Morgan Chase

Philadelphia (Philadelphia County)

On-site

USD 90,000 - 120,000

Full time

8 days ago

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Job summary

JP Morgan Chase in Philadelphia seeks a Branch Manager to lead the branch, deliver attentive service, grow deposits and investments, and coach a high-performing team. You will represent the Chase brand with hospitality, provide cutting-edge financial solutions, and collaborate with experts to assist clients with specialized needs.

You will guide operations, manage risk, and ensure adherence to policies while focusing on customer relationships and community engagement.

Qualifications

2+ years of management, Retail Banking, or equivalent Chase leadership experience.
High school diploma, GED, or foreign equivalent.
Ability to work branch hours including weekends and evenings.
Passion for creating exceptional experiences and setting a positive branch tone.
Strong multitasking and priority-management skills.
Experience maintaining a strong risk and control environment.

Responsibilities

Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
Prioritize understanding and meeting client needs to build lasting relationships and trust.
Build and cultivate a high-performing team through coaching and feedback.
Encourage ongoing learning and development within the team to stay ahead in the industry.
Forge meaningful relationships with local businesses to strengthen branch presence.
Ensure a strong risk and control environment by following policies and procedures.