Branch Leader: Growth, Service & Team Coaching

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Branch Manager to lead a Chase Branch in Chicago, focusing on delivering outstanding client experiences, driving deposits and investments growth, and coaching the branch team for success.

You will manage operations, enforce risk controls, and represent the brand through exceptional hospitality and modern banking solutions. The role requires leadership and a proactive, customer-centric mindset.

Qualifications

• Proven leadership with coaching experience.
• 2+ years in Retail Banking or Chase leadership experience.
• Ability to lead branch operations, deposits and investments.
• Strong risk management and adherence to policies.

Responsibilities

• Motivate branch team by sharing a clear vision and embodying our culture and values.
• Grow deposits and investments using the Branch Scorecard.
• Prioritize understanding client needs to build lasting relationships.
• Coach team and boost morale through feedback and recognition.
• Encourage continuous learning and development within the team.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain a strong risk and control environment with integrity.
• Leverage technology to help clients and improve services.
• Support Branch Manager Training and related travel as needed.

Skills

Leadership

Coaching

Customer focus

Operations

Risk management

Team building

Decision making

Time management

Weekend hours

Tech savviness

Education

High school diploma or equivalent

Job description

JPMorgan Chase & Co. seeks a Branch Manager to lead a Chase Branch in Chicago, focusing on delivering outstanding client experiences, driving deposits and investments growth, and coaching the branch team for success.

You will manage operations, enforce risk controls, and represent the brand through exceptional hospitality and modern banking solutions. The role requires leadership and a proactive, customer-centric mindset.