Branch Experience & Growth Leader

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Manager in Chicago to lead daily operations, grow deposits and investments, and coach a team to deliver exceptional client service.

You will champion the brand, uphold risk controls, and partner with local businesses while embracing Chase's culture of Service, Heart, Curiosity, Courage, and Excellence.

This role requires weekend/evening hours and a track record of retail banking leadership; completion of the Branch Manager Training Program is expected.

Qualifications

• A passion for creating exceptional experiences and setting a positive tone in the branch.
• Proven track record coaching and empowering employees to achieve results.
• Strong multitasking to manage competing priorities and growth plans.
• Ability to navigate a fast-paced environment with sound decision making.
• Commitment to operational integrity and adherence to policies.

Responsibilities

• Be a motivating force for the branch by embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge relationships with local businesses to strengthen branch presence and engage with the community.
• Ensure a strong risk and control environment by using sound judgment and protecting the company and clients.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology literacy

Management experience

High school diploma

Weekend/evening hours

Education

High school diploma or GED

College degree preferred

Job description

JPMorgan Chase & Co. is seeking a Branch Manager in Chicago to lead daily operations, grow deposits and investments, and coach a team to deliver exceptional client service.

You will champion the brand, uphold risk controls, and partner with local businesses while embracing Chase's culture of Service, Heart, Curiosity, Courage, and Excellence.

This role requires weekend/evening hours and a track record of retail banking leadership; completion of the Branch Manager Training Program is expected.