Branch Leader: Growth & Service Champion

JP Morgan Chase; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase in Baltimore is seeking a Branch Manager to lead daily operations, grow deposits and investments, and coach a high-performing team. You will represent the brand with hospitality, deliver modern banking solutions, and ensure strong risk controls while serving clients and the community.

This role requires 2+ years in management within Retail Banking, a high school diploma or GED, and flexibility to work branch hours including weekends and evenings.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to identify strategies to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and engage with the community.
• Ensure a strong risk and control environment by using sound judgment and protecting our company and clients.

Skills

Leadership

Branch coaching

Multitasking

Decision making

Risk & controls

Technology adoption

Customer focus

Management experience

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase in Baltimore is seeking a Branch Manager to lead daily operations, grow deposits and investments, and coach a high-performing team. You will represent the brand with hospitality, deliver modern banking solutions, and ensure strong risk controls while serving clients and the community.

This role requires 2+ years in management within Retail Banking, a high school diploma or GED, and flexibility to work branch hours including weekends and evenings.