Branch Leader: Drive Growth & Exceptional Service

JPMorgan Chase & Co.; Cockeysville (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in Maryland seeks a Branch Manager to lead a Chase Branch, delivering attentive, welcoming service and driving growth in deposits and investments.

You will coach the team, manage daily operations, and uphold our brand through hospitality and cutting-edge financial solutions. The role requires supervising branch activities, fostering client relationships, and ensuring risk controls while collaborating with specialists to meet client needs.

Qualifications

• Experience leading a branch or retail banking team.
• Strong leadership with coaching and empowerment.
• Ability to manage competing priorities and grow the branch.
• Comfort with change and making sound risk-informed decisions.
• Commitment to operational integrity and policy adherence.
• Ability to connect team, partners and clients with technology.

Responsibilities

• Lead the branch team with a clear vision and uphold Company values.
• Use the Branch Scorecard to drive deposit and investment growth.
• Understand client needs and build lasting relationships.
• Coach and develop the team to improve morale and results.
• Encourage ongoing learning and development within the team.
• Foster community engagement and local business relationships.
• Maintain a strong risk and control environment and protect clients.

Skills

Leadership

Multitasking

Decision-making

Risk management

Team coaching

Technology enablement

People management

Education

High school diploma or GED

College degree or military equivalent

Tools

Branch Scorecard

Job description

JPMorgan Chase & Co. in Maryland seeks a Branch Manager to lead a Chase Branch, delivering attentive, welcoming service and driving growth in deposits and investments.

You will coach the team, manage daily operations, and uphold our brand through hospitality and cutting-edge financial solutions. The role requires supervising branch activities, fostering client relationships, and ensuring risk controls while collaborating with specialists to meet client needs.