Branch Leader: Growth, CX & Team Performance

PNC; Des Moines (IA); On-site; USD 70,000 - 117,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Paid time off and holidays

Job summary

PNC is seeking a Branch Manager at the East Capitol branch in Milwaukee, WI. You will lead branch performance, drive revenue through consultative client engagements, and deliver a differentiated omni-channel customer experience.

Responsibilities include coaching a high-performing team, managing risk and compliance, and collaborating with ecosystem partners to grow share-of-wallet and deepen client relationships.

Qualifications

• 3+ years of related experience typically required.
• No Degree required; certifications/licensures not specified.

Responsibilities

• Lead all aspects of branch performance.
• Drive revenue and customer loyalty through consultative client interactions and solutions.
• Create a differentiated customer experience in an omni-channel environment.
• Collaborate with ecosystem partners to expand offerings.
• Manage risk and ensure regulatory compliance.
• Build and coach a high-performing branch team.

Skills

People Management

Branch Leadership

Sales Management

Risk Management

Customer Experience

Decision Making

Communication

Job description

PNC is seeking a Branch Manager at the East Capitol branch in Milwaukee, WI. You will lead branch performance, drive revenue through consultative client engagements, and deliver a differentiated omni-channel customer experience.

Responsibilities include coaching a high-performing team, managing risk and compliance, and collaborating with ecosystem partners to grow share-of-wallet and deepen client relationships.