Branch Leader: Growth & Customer Experience

Socket.dev; Greentown (IN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Gym Reimbursement

Employee Assistance Program

Job summary

First Farmers Bank & Trust in Greentown, IN is seeking a Branch Manager II to lead a full-service, profitable branch and manage daily operations, growth initiatives, and customer relationships. You will coach retail staff, ensure regulatory compliance, and promote a customer-centric culture within a community-focused bank.

The role emphasizes leadership, financial acumen, and collaboration across departments to deliver outstanding service and drive deposits.

Qualifications

• Must have a high school diploma.
• Must have 2 years of people leadership/management experience.
• Preferred 3–5 years of banking experience.

Responsibilities

• Lead branch staff to achieve performance goals and provide exceptional customer service.
• Oversee branch operations, budgeting, forecasting and expense control.
• Ensure regulatory compliance and effective risk management.
• Drive growth of deposits and new customer relationships.
• Deliver exceptional customer service and community engagement.
• Collaborate with treasury, mortgage officers, commercial lenders and marketing teams.

Skills

Sales

Computer skills

Analytical thinking

Leadership

Communication

Interpersonal skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

First Farmers Bank & Trust in Greentown, IN is seeking a Branch Manager II to lead a full-service, profitable branch and manage daily operations, growth initiatives, and customer relationships. You will coach retail staff, ensure regulatory compliance, and promote a customer-centric culture within a community-focused bank.

The role emphasizes leadership, financial acumen, and collaboration across departments to deliver outstanding service and drive deposits.