Branch Leader: Growth, Community Banking & Team Development

Community Financial System, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 80,000 - 110,000; Full time

Job summary

Community Financial System, Inc. in Wilkes-Barre, PA, seeks a Branch Manager to lead a high-performing team and drive sales, customer relationships, and community engagement. You will manage operations, ensure compliance, and support staff development.

Responsibilities include developing sales strategies to meet targets, mentoring staff, and maintaining a customer-first culture while promoting local community ties and regulatory adherence.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in Business, Finance or related field preferred.
• Minimum five (5) years of related leadership experience required.

Responsibilities

• Develop and execute sales strategies to achieve branch targets for deposits, loans, and other financial products.
• Mentor team on advice-giving strategies to improve customer financial confidence.
• Oversee daily branch operations ensuring efficiency and regulatory compliance.
• Monitor local market trends and adjust strategies accordingly.
• Foster a customer-first culture and build long-term relationships.
• Travel to other branches as needed to provide support and staffing.

Skills

Interpersonal communication

Negotiation skills

Leadership

Sales

Regulatory knowledge

Core values: Integrity Excellence Team

Education

High School Diploma or GED

Bachelor’s degree in Business/Finance or related field

Job description

Community Financial System, Inc. in Wilkes-Barre, PA, seeks a Branch Manager to lead a high-performing team and drive sales, customer relationships, and community engagement. You will manage operations, ensure compliance, and support staff development.

Responsibilities include developing sales strategies to meet targets, mentoring staff, and maintaining a customer-first culture while promoting local community ties and regulatory adherence.