Branch Leader: Growth, Coaching & Service

NBT Bank; Village of Fort Plain (NY); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Medical coverage

Dental & Vision

401(k) with employer match

Tuition reimbursement

Employee assistance

Job summary

NBT Bank seeks a Branch Manager to lead and develop the branch team, drive sales of bank products, and deliver exceptional customer service. You will manage profitability, growth, and operations while cultivating outside business development.

The role requires a 4-year degree and leader­ship experience, with travel less than 50% and a driver’s license. NMLS certification is required or obtainable on hire.

Qualifications

• Requires a 4-year college degree or equivalent experience in retail/financial services.
• Outside business development and sales experience is preferred.

Responsibilities

• Lead and coach branch team to meet sales objectives.
• Open accounts and process loan applications; refer inquiries to partners.
• Maintain branch compliance with audit and operations policies.
• Represent the bank in the community and lead civic engagement.
• Make loan decisions and resolve customer complaints within guidelines.

Skills

Listening & communication

Organizational skills

Interpersonal skills

Leadership

Problem solving

PC skills (Windows)

Education

4-year college degree

Outside sales experience preferred

Tools

NMLS Certification

Job description

NBT Bank seeks a Branch Manager to lead and develop the branch team, drive sales of bank products, and deliver exceptional customer service. You will manage profitability, growth, and operations while cultivating outside business development.

The role requires a 4-year degree and leader­ship experience, with travel less than 50% and a driver’s license. NMLS certification is required or obtainable on hire.