Branch Leader: Grow Teams, Lead Loans & Service

AttainFinance; Dothan (AL); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Emergency Relief Fund

Attain4All

Job summary

Heights Finance, part of the Attain Finance family, seeks a Branch Manager in Dothan, AL to drive growth and lead loan processes while delivering outstanding customer service. This full-time role offers a competitive base salary and comprehensive benefits.

Benefit-rich package includes health coverage, a 401(k) match, tuition reimbursement, and leadership development opportunities, with a focus on developing teams and delivering results in a dynamic consumer finance environment.

Qualifications

• Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
• Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
• Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
• Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

• Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
• Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
• Address Delinquency: Proactively manage delinquent accounts with urgency.
• Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
• Develop Your Team: You're not just a manager—you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do.
• Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
• Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.

Skills

Leadership

Team development

Customer service

Sales

Operations

Education

High School diploma or equivalent

Associate or bachelor’s degree a plus

Job description

Heights Finance, part of the Attain Finance family, seeks a Branch Manager in Dothan, AL to drive growth and lead loan processes while delivering outstanding customer service. This full-time role offers a competitive base salary and comprehensive benefits.

Benefit-rich package includes health coverage, a 401(k) match, tuition reimbursement, and leadership development opportunities, with a focus on developing teams and delivering results in a dynamic consumer finance environment.