Branch Manager: Drive Growth, Lead Teams, Deliver Service

Heights Finance Corporation; Dothan (AL); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Job summary

Heights Finance Corporation is seeking a Branch Manager to lead a high-performing team at our Alabama location. You will guide customer interactions, manage loan origination and refinances, and drive branch growth while maintaining service excellence.

You will develop staff, oversee daily operations, and ensure compliance. This role rewards leadership, teamwork, and a commitment to delivering exceptional financial services to clients.

Qualifications

• Community Impact: Demonstrated ability to make a positive difference in the community by helping others and supporting the team.
• Leadership and Influence: 1-2 years of leadership/management experience.
• Career Development: Commitment to advancing your career with ongoing learning.
• Customer Guidance: Experience guiding clients through processes and providing support.
• Team Support: Ability to support and grow team members in a collaborative environment.
• Educational Background: High school diploma or equivalent; college degree is a plus.
• Industry Experience: 1-2 years in consumer finance, lending, or banking preferred.

Responsibilities

• Drive Branch Growth: implement marketing plans, build business relationships, and run daily operations.
• Lead Loan Processes: oversee new and refinanced loans, ensure compliance and service quality.
• Address Delinquency: proactively manage delinquent accounts with urgency.
• Be a Hands-On Leader: set service and sales standards, address customer concerns professionally.
• Develop Your Team: coach, mentor, and foster a culture of growth and excellence.
• Manage Performance: evaluations, feedback, and collaboration with Talent Acquisition.
• Ensure Efficient Operations: schedule, payroll, and expense management.

Skills

Leadership

Customer Service

Sales

Team Leadership

Education

High School diploma or equivalent

Associate or Bachelor's degree preferred

Job description

Heights Finance Corporation is seeking a Branch Manager to lead a high-performing team at our Alabama location. You will guide customer interactions, manage loan origination and refinances, and drive branch growth while maintaining service excellence.

You will develop staff, oversee daily operations, and ensure compliance. This role rewards leadership, teamwork, and a commitment to delivering exceptional financial services to clients.