Assistant Branch Manager - Grow Teams, Elevate Service

Heights Finance Corporation; Louisiana (MO); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(K) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance Corporation is seeking an Assistant Branch Manager in the United States (LA). You will support the Branch Manager in leading the team, guiding loan processes, and ensuring exceptional customer service.

The role emphasizes coaching, delinquency support, and ongoing development as part of Attain Finance family. The position offers full-time hours, a Monday–Friday schedule, with occasional evenings and weekends; hourly pay ranges between $17.25 and $24.25, with benefits from day one

Qualifications

• Community Impact: Demonstrated ability to make a positive difference in the community.
• Leadership and Influence: Proven skills in influencing and leading others.
• Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Customer Guidance: Experience in guiding clients through various processes, providing support and advice.
• Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative environment.
• Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
• Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Responsibilities

• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Skills

Community Impact

Leadership

Career Development

Customer Guidance

Team Support

Education

High School Diploma

Associate or Bachelor’s degree a plus

Job description

Heights Finance Corporation is seeking an Assistant Branch Manager in the United States (LA). You will support the Branch Manager in leading the team, guiding loan processes, and ensuring exceptional customer service.

The role emphasizes coaching, delinquency support, and ongoing development as part of Attain Finance family. The position offers full-time hours, a Monday–Friday schedule, with occasional evenings and weekends; hourly pay ranges between $17.25 and $24.25, with benefits from day one