Branch Leader: Grow Revenue & Elevate Customer Experience

PNC; Wyncote (Montgomery County); On-site; USD 85,000 - 110,000; Full time

Job summary

PNC in Wyncote, PA seeks an experienced Branch Manager to lead daily operations, drive branch performance, and deliver a differentiated customer experience.

You will coach a diverse team, manage risk and compliance, and collaborate with ecosystem partners to grow revenue and customer loyalty. This role is based at the Cheltenham ShopRite location and emphasizes community engagement and a proactive, inclusive leadership style.

Qualifications

• Experience in branch banking and consumer or small business lending.
• Demonstrated leadership of a high-performing team.
• Ability to manage risk and ensure regulatory compliance.

Responsibilities

• Plan and execute branch performance strategies.
• Drive revenue and loyalty through consultative client interactions.
• Lead cross-functional ecosystem partners and community involvement.
• Coach and develop branch team; onboarding and performance management.
• Ensure a seamless omni-channel customer experience.

Skills

Banking

Customer Experience

People Management

Sales Leadership

Risk & Compliance

Decision Making

Team Coaching

Customer Loyalty

Omni-channel

Job description

PNC in Wyncote, PA seeks an experienced Branch Manager to lead daily operations, drive branch performance, and deliver a differentiated customer experience.

You will coach a diverse team, manage risk and compliance, and collaborate with ecosystem partners to grow revenue and customer loyalty. This role is based at the Cheltenham ShopRite location and emphasizes community engagement and a proactive, inclusive leadership style.