Branch Leader: Grow Members, Develop Teams, Drive Impact

Forest Area Federal Credit Union; Traverse City (MI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement benefits

Paid time off

Professional development

Job summary

Forest Area Federal Credit Union is seeking an energetic Branch Manager to lead one of our Michigan locations. You will coach a diverse team, drive business development, deliver outstanding member experiences, and ensure operational excellence.

As a leader you will foster a culture of service, accountability, and community involvement while achieving lending, deposit, and service goals. This role offers growth opportunities within a supportive, member-focused organization committed to

Qualifications

• Experience leading banking/credit union teams.
• Strong coaching and employee development skills.
• Excellent communication and relationship-building abilities.
• Proven ability to meet sales, service, and operational goals.
• Knowledge of consumer lending, deposits, and branch operations.

Responsibilities

• Lead, coach, and develop a high-performing branch team.
• Create an exceptional member experience with personalized financial solutions.
• Grow branch relationships through business development and community involvement.
• Manage daily operations while ensuring compliance with policies and regulations.
• Analyze branch performance and implement strategy to achieve goals.
• Foster a positive, accountable team culture aligned with the credit union's values.
• Resolve complex member concerns with professionalism and sound judgment.
• Partner with other departments to support organizational initiatives.

Skills

Leadership

Coaching

Communication

Relationship-building

Sales & Service goals

Problem-solving

Organization

Decision-making

Community service

Education

Associate's or Bachelor's degree in Business/Finance or related field

Job description

Forest Area Federal Credit Union is seeking an energetic Branch Manager to lead one of our Michigan locations. You will coach a diverse team, drive business development, deliver outstanding member experiences, and ensure operational excellence.

As a leader you will foster a culture of service, accountability, and community involvement while achieving lending, deposit, and service goals. This role offers growth opportunities within a supportive, member-focused organization committed to