Branch Leader: Grow Deposits & Elevate Client Experience

JPMorganChase; Mitchellville (MD); On-site; USD 85,000 - 120,000; Full time

Job summary

Chase is seeking a Branch Manager to lead a busy retail branch, delivering exceptional client service and fostering a welcoming culture. You will drive deposits and investments, oversee operations, and coach a diverse team to achieve growth targets.

The role requires strong leadership, adherence to risk controls, and the ability to work extended hours, including weekends and evenings, to support customers and the community. This position offers growth within Chase’s consumer banking platform.

Qualifications

• 2+ years of management or equivalent Chase leadership experience.
• High school diploma or GED required.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Risk management

Customer service

Education

High school diploma or GED

Job description

Chase is seeking a Branch Manager to lead a busy retail branch, delivering exceptional client service and fostering a welcoming culture. You will drive deposits and investments, oversee operations, and coach a diverse team to achieve growth targets.

The role requires strong leadership, adherence to risk controls, and the ability to work extended hours, including weekends and evenings, to support customers and the community. This position offers growth within Chase’s consumer banking platform.