Branch Leader: Grow Deposits & Elevate Client Experience

Aumni; Phoenix (AZ); On-site; USD 65,000 - 100,000; Full time

Job summary

Chase is hiring a Branch Manager in the Phoenix area to lead a community branch with a focus on exceptional client experiences and team development. This role drives deposits and investments while ensuring operational excellence and adherence to risk controls.

You will coach a diverse team, partner with local businesses, and embody Chase hospitality and innovation in service delivery. The position requires branch hours including weekends and evenings.

Qualifications

• Passion for creating exceptional experiences and setting the branch tone.
• Outstanding leadership with a track record of coaching teams to success.
• Master multitasking and plan growth while managing competing priorities.
• Thrives in a fast-paced environment with strong decision-making.
• Influence and connect teams with technology to enhance service.
• 2+ years of management/ Retail Banking or equivalent Chase leadership.
• High school diploma, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture.
• Grow deposits and investments by leveraging the Branch Scorecard.
• Prioritize meeting client needs to build lasting relationships and trust.
• Coach and develop the team to boost morale and performance.
• Encourage ongoing learning and develop growth plans for the branch.
• Cultivate relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control environment by following policies.

Skills

Leadership

Branch management

Customer service

Deposits growth

Risk and controls

Team coaching

Communication

Education

High School Diploma

Job description

Chase is hiring a Branch Manager in the Phoenix area to lead a community branch with a focus on exceptional client experiences and team development. This role drives deposits and investments while ensuring operational excellence and adherence to risk controls.

You will coach a diverse team, partner with local businesses, and embody Chase hospitality and innovation in service delivery. The position requires branch hours including weekends and evenings.