Branch Growth Leader: Elevate Customer Experience

Fairygodboss; Marysville (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Chase is seeking a Branch Manager to lead and develop a high-performing team in a dynamic retail banking environment. You will oversee deposits growth, investments, operations, and client satisfaction while coaching staff to deliver exceptional service.

You will influence risk and controls with integrity, collaborate with experts on financial solutions, and represent Chase with hospitality and a focus on community engagement. Weekend/evening hours may be required.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Ability to work branch hours including weekends and evenings.
• Commitment to delivering exceptional client experiences and building a strong team culture.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase values.
• Grow deposits and investments by leveraging the Branch Scorecard.
• Build lasting relationships with clients through trust and service.
• Coach and develop staff to achieve strong results and engagement.
• Lead risk and control with integrity and adherence to policies.
• Engage with local businesses and community to strengthen presence.
• Represent the brand with hospitality and cutting-edge financial solutions.

Skills

Leadership experience

Coaching

Team management

Decision making

Operational integrity

Education

High school diploma

Tools

NMLS knowledge

Job description

Chase is seeking a Branch Manager to lead and develop a high-performing team in a dynamic retail banking environment. You will oversee deposits growth, investments, operations, and client satisfaction while coaching staff to deliver exceptional service.

You will influence risk and controls with integrity, collaborate with experts on financial solutions, and represent Chase with hospitality and a focus on community engagement. Weekend/evening hours may be required.