Branch Leader: Elevate Service & Digital Banking

Fidelity Bank, NA; Wichita (KS); On-site; USD 52,000 - 72,000; Full time

Job summary

Fidelity Bank, NA is seeking a branch leadership professional to serve as the face of our bank in the Wichita community. You will lead a team to deliver outstanding customer service, deepen relationships through value-added recommendations, and drive adoption of digital banking solutions.

The position requires a bachelor's degree in business or related field, strong communication skills, supervisory and banking experience, and flexibility to work late hours as needed.

Qualifications

• Bachelor's degree in business or related field.
• Excellent interpersonal, written, and verbal communication skills.
• Minimum of two years of supervisory experience.
• Minimum of two years of banking or financial services experience.
• Minimum of one year sales experience.
• Ability to work late and/or flexible hours.

Responsibilities

• Ensuring delivery of superior customer service by all branch staff
• Leading team to deepen customer relationships through value-add recommendations
• Driving adoption of digital banking services through education and customer interaction
• Ensuring operational and regulatory compliance of the branch

Skills

Customer service

Interpersonal communication

Sales

Leadership

Regulatory compliance

Education

Bachelor's degree in business

Job description

Fidelity Bank, NA is seeking a branch leadership professional to serve as the face of our bank in the Wichita community. You will lead a team to deliver outstanding customer service, deepen relationships through value-added recommendations, and drive adoption of digital banking solutions.

The position requires a bachelor's degree in business or related field, strong communication skills, supervisory and banking experience, and flexibility to work late hours as needed.