Branch Leader: Drive Growth, Service & Culture

Aumni; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Chase is seeking a Branch Manager in Birmingham to lead the branch, drive deposits and investments, oversee operations, and coach the team to deliver exceptional client experiences in a welcoming, service-driven environment.

You will represent the brand, work with specialists on financial needs, ensure risk controls, and develop local business relationships while leading a team committed to diverse and inclusive service.

Qualifications

• Experience leading branches with culture and values.
• Proven leadership and coaching skills to empower employees.
• Ability to multitask and develop growth plans.
• Thrives in a fast-paced environment with strong decision-making.
• Experience maintaining risk and control and policy adherence.
• Ability to educate and connect team, partners, and clients with technology.
• 2+ years of management or Chase leadership experience.
• High school diploma or GED required.
• Ability to work branch hours including weekends/evenings.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase's culture.
• Deliver on branch goals by growing deposits and investments using the Branch Scorecard.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Coach and develop the team to boost morale and performance.
• Encourage ongoing learning and community engagement within the branch.
• Forge relationships with local businesses to strengthen branch presence.
• Maintain a strong risk and control environment by following policies.

Skills

Leadership

Coaching

Customer service

Risk management

Technology adoption

Communication

Team development

Decision making

Education

High school diploma or GED

College degree preferred

Job description

Chase is seeking a Branch Manager in Birmingham to lead the branch, drive deposits and investments, oversee operations, and coach the team to deliver exceptional client experiences in a welcoming, service-driven environment.

You will represent the brand, work with specialists on financial needs, ensure risk controls, and develop local business relationships while leading a team committed to diverse and inclusive service.