Branch Leader: Customer Experience & Team Growth

First Mid Bank & Trust; Charleston (IL); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Employee Stock Purchase Plan

Generous PTO & holidays

Tuition reimbursement

Job summary

First Mid Bank & Trust is seeking an Assistant Branch Manager for Charleston, IL. You will lead a team to deliver exceptional customer service and oversee daily branch operations, while driving sales and ensuring adherence to policies and risk controls.

The role requires a High School diploma with 2+ years in financial services and 1+ years in sales or goal-driven environments. Strong math and analytical skills are essential for credit/financial analysis.

Qualifications

• High School Diploma/GED required.
• 2+ years' experience in the financial industry.
• 1+ years of sales or goal-based environment.
• Must demonstrate understanding of advanced math functions for credit/financial analysis.

Responsibilities

• Lead team to deliver exceptional customer and team member experience.
• Supervise and coach tellers and universal bankers on sales and operations.
• Assist Branch Manager and stand in leadership in their absence.
• Oversee branch opening/closing and staffing for optimal service coverage.
• Identify opportunities to expand consumer and business banking relationships.

Skills

Math proficiency

Education

High School Diploma/GED

Job description

First Mid Bank & Trust is seeking an Assistant Branch Manager for Charleston, IL. You will lead a team to deliver exceptional customer service and oversee daily branch operations, while driving sales and ensuring adherence to policies and risk controls.

The role requires a High School diploma with 2+ years in financial services and 1+ years in sales or goal-driven environments. Strong math and analytical skills are essential for credit/financial analysis.