Branch Leader: Customer Experience & Growth

OneMain Financial; Waynesburg (Greene County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Branch Manager to lead a high-performing team in a customer-focused environment. The role involves presenting lending options, guiding staff through training on operations, compliance and collections, and driving sales goals while upholding OneMain values.

The ideal candidate will have leadership experience, a track record of meeting sales targets, and the ability to obtain any required licenses within six months. On-site schedule with standard business hours.

Qualifications

• High School Diploma or GED required; leadership experience preferred.
• Proven track record of meeting sales goals.
• Ability to obtain required licenses within 6 months where applicable.

Responsibilities

• Build a customer-focused environment and present lending options.
• Lead engaging meetings to align the team with branch goals.
• Manage training on operations, compliance, and collections with real-time coaching.
• Oversee collections and develop mutually beneficial solutions with customers.
• Attract and develop diverse talent aligned with OneMain values.
• Provide actionable feedback to drive growth and ensure policy adherence.
• Collaborate with peers and management, embracing feedback and continuous improvement.

Skills

Leadership

Coaching

Sales goal attainment

Customer service

Education

High School Diploma/GED

College degree or underwriting experience

Job description

OneMain Financial is seeking a Branch Manager to lead a high-performing team in a customer-focused environment. The role involves presenting lending options, guiding staff through training on operations, compliance and collections, and driving sales goals while upholding OneMain values.

The ideal candidate will have leadership experience, a track record of meeting sales targets, and the ability to obtain any required licenses within six months. On-site schedule with standard business hours.