Branch Leader: Community Banking & Growth

Suncoast Credit Union; Davenport (FL); Presencial; USD 60.000 - 88.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Financial Well-Being: Bonus Program, 4

Wellness: Medical, Dental, Vision, Gym

Work-Life Balance: Holidays, PTO

Community Involvement: Volunteer hours

Growth: Degree Assistance

Descripción de la vacante

Suncoast Credit Union in Davenport, FL is seeking a Service Center Manager to lead daily operations, mentor staff, and deliver exceptional member service onsite. You will drive community engagement, ensure regulatory compliance, and oversee budget and performance metrics while promoting credit union products and services.

This full-time, onsite role offers growth opportunities and a compensation range of $60,000–$88,000 depending on experience.

Formación

• Bachelor’s degree preferred, or a comparable mix of experience and training.
• Minimum 5 years in a financial institution, service center, or branch environment.
• Supervisory experience is a plus.

Responsabilidades

• Strategic Leadership: manage daily operations with a member-centric focus.
• Inspire and Develop Talent: mentor and empower team members.
• Deliver Exceptional Member Service: ensure quality service delivery.
• Build a Thriving Team Environment: maintain open communication.
• Champion Sales and Service: promote credit union products and services.
• Community Engagement: represent the credit union at events.
• Operational Excellence: ensure regulatory compliance and policies.
• Set and Achieve Goals: establish performance targets for the team.
• Foster Innovation: improve processes for efficiency and member experience.
• Resolve Escalated Issues: address complex member needs.
• Oversee Loan Evaluations: support underwriting accuracy.
• Collaborate Across Departments: coordinate service delivery.
• Monitor Performance Metrics: track KPIs for senior management.

Conocimientos

AI & ML

Analytics

Customer Service

Leadership

Networking

Project Management

Public Speaking

Sales

Educación

Bachelor’s degree preferred

Descripción del empleo

Suncoast Credit Union in Davenport, FL is seeking a Service Center Manager to lead daily operations, mentor staff, and deliver exceptional member service onsite. You will drive community engagement, ensure regulatory compliance, and oversee budget and performance metrics while promoting credit union products and services.

This full-time, onsite role offers growth opportunities and a compensation range of $60,000–$88,000 depending on experience.