Branch Leader: Growth, Service & Community Impact

Suncoast Credit Union; Wesley Chapel (FL); In loco; USD 60.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus program up to 18%

401K matching

Medical coverage

PTO & holidays

Descrizione del lavoro

Suncoast Credit Union in Florida seeks a Service Center Manager to lead daily operations with a member-centric approach. You will oversee service delivery, guide a high-performing team, and promote the credit union’s value proposition to the local community.

The ideal candidate has 5+ years in a financial service environment, strong lending knowledge, and proven supervisory ability. This onsite role offers a comprehensive benefits package and competitive compensation.

Competenze

• Bachelor's degree preferred (or equivalent combination of experience and training)
• Minimum 5 years of experience with a financial institution, service center, or branch environment
• Supervisory experience preferred
• Strong knowledge of lending practices including interpretation of credit bureau reports, underwriting criteria, and basic lending philosophy
• Excellent organization, prioritization and analytical skills to manage areas of responsibility and attain goals
• Excellent written, verbal, and interpersonal communication skills with members, staff, vendors, and regulators
• Ability to analyze and resolve complex problems and positively influence policies and procedures
• Strong knowledge of credit union products, services, policies, and regulatory compliance

Mansioni

• Strategic Leadership: plan and manage daily operations within the service center with a member-centric approach
• Inspire and Develop Talent: mentor and empower your team to drive performance
• Deliver Exceptional Member Service: oversee all service delivery options for quality and efficiency
• Build a Thriving Team Environment: maintain open communication and address concerns
• Champion Sales and Service: promote credit union products and services to enhance members' financial wellness
• Community Engagement: represent the credit union in community events and build relationships

Conoscenze

AI & Machine Learning

Analytics

Customer Service

Leadership

Networking

Project Management

Public Speaking

Sales

Formazione

Bachelor's degree

Descrizione del lavoro

Suncoast Credit Union in Florida seeks a Service Center Manager to lead daily operations with a member-centric approach. You will oversee service delivery, guide a high-performing team, and promote the credit union’s value proposition to the local community.

The ideal candidate has 5+ years in a financial service environment, strong lending knowledge, and proven supervisory ability. This onsite role offers a comprehensive benefits package and competitive compensation.