Branch Leader: Banking Ops, Service & Growth

Union Bank of VT & NH

Morristown (VT)

On-site

USD 30,000 - 36,000

Full time

5 days ago
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Benefits offered by this job

Generous Paid Time Off
Health, Dental, and Life Insurance
Short and Long-Term Disability
Company-matched 401K retirement plan
Bankers’ hours
Paid Federal Holidays

Job summary

Union Bank of VT & NH is seeking a motivated and experienced full-time Branch Supervisor for the Morrisville Plaza Branch. You will oversee day-to-day operations, ensure compliance, and drive customer experience and growth.

In the absence of the Branch Manager, you will run the branch, manage teller/platform operations, and handle escalations. Applicants should have strong customer service skills, at least 3 years of banking experience, cross-selling ability, and knowledge of deposit products,

Qualifications

  • Excellent customer service skills and the ability to handle complex transactions.
  • Minimum of 3 years of banking experience preferred.
  • Demonstrated cross-selling skills to meet customer needs.
  • Keep up to date with deposit products, services, regulations and bank procedures.
  • Proficiency with Microsoft Office and banking software is expected.

Responsibilities

  • Oversee day-to-day branch operations and ensure compliance.
  • Perform the full array of Vault and Teller duties.
  • Lead branch operations in the absence of the Branch Manager and support staff development.
  • Drive branch leadership, community and business development initiatives.
  • Manage customer relationships and resolve escalations.

Skills

Customer service
Cross-selling
Mathematical aptitude
Computer aptitude

Education

Banking experience

Tools

Microsoft Office
Silverlake
Silverlake Teller
ArgoKeys
Xperience
Synergy

Job description

Union Bank of VT & NH is seeking a motivated and experienced full-time Branch Supervisor for the Morrisville Plaza Branch. You will oversee day-to-day operations, ensure compliance, and drive customer experience and growth.

In the absence of the Branch Manager, you will run the branch, manage teller/platform operations, and handle escalations. Applicants should have strong customer service skills, at least 3 years of banking experience, cross-selling ability, and knowledge of deposit products,

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