Branch Lead: Credit Union Advisor & Team Coach

TTCU Federal Credit Union; Tulsa (OK); On-site; USD 52,000 - 72,000; Full time

Job summary

TTCU Federal Credit Union in Tulsa, OK seeks a Lead Credit Union Advisor I to deliver exceptional member service, assist with loan processing, and support branch operations. You will coach teammates and help maintain cash controls and accuracy across audits.

The role requires 2–3 years in customer service within banking, a high school diploma (bachelor's preferred), and bilingual Spanish skills. Notary and training program completion are part of growth at TTCU.

Qualifications

• 2–3 years of customer service experience in banking or related field.
• Bilingual in Spanish is a plus and preferred.
• Ability to learn and use proprietary software with basic PC/Mobile skills.

Responsibilities

• Assist members with loan applications from gathering info to status updates.
• Open new deposit accounts and maintain accounts per TTCU policies and procedures.
• Support branch operations including opening/closing, scheduling, coaching, and training.

Skills

Bilingual Spanish

Customer service

Education

High School Diploma or GED

Bachelor's degree in business/finance or related

Tools

Microsoft Office

Job description

TTCU Federal Credit Union in Tulsa, OK seeks a Lead Credit Union Advisor I to deliver exceptional member service, assist with loan processing, and support branch operations. You will coach teammates and help maintain cash controls and accuracy across audits.

The role requires 2–3 years in customer service within banking, a high school diploma (bachelor's preferred), and bilingual Spanish skills. Notary and training program completion are part of growth at TTCU.