Branch IT & Operations Support Specialist

Williamstown Bank, Inc.; Williamstown (WV); On-site; USD 38,000 - 60,000; Full time

Job summary

Williamstown Bank, Inc. seeks an IT & Operational Support role to provide branch-based technical, operational, and security support across bank locations.

The role covers ITMs, IT systems, end-user devices, and banking applications, while coordinating with vendors and assisting ISO functions. Travel between branches is required to meet operational needs, and responsibilities include accounts payable processing, in-branch branding content updates, and hands-on user training.

Qualifications

• Strong communication, organizational and analytical skills.
• Ability to troubleshoot hardware/software issues.
• Excellent communication with non-technical staff.
• Willingness to travel between branches and adapt to multiple tasks.

Responsibilities

• Provide on-site ITM and branch operations support across locations.
• Serve as IT helpdesk for hardware, software, network, and access issues.

Skills

Communication

Organization

Analytical

Technical aptitude

Customer service

Education

High School Diploma

Tools

ITMs/ATMs knowledge

Job description

Williamstown Bank, Inc. seeks an IT & Operational Support role to provide branch-based technical, operational, and security support across bank locations.

The role covers ITMs, IT systems, end-user devices, and banking applications, while coordinating with vendors and assisting ISO functions. Travel between branches is required to meet operational needs, and responsibilities include accounts payable processing, in-branch branding content updates, and hands-on user training.