Branch IT Operations Leader

OSTTRA Group; New Brockton (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life

401(k) with Company Match + Profit-Shu

Paid Time Off & Holidays

Wellness, EAP & Educational Assistance

Job summary

Ben E. Keith Company seeks a Branch IT Support Manager to lead technology support across the Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, and Administrative systems. You will manage preparations, troubleshooting, training, and reporting while coordinating with remote sites.

The role requires 2–5 years of network administration, supervisory experience, and proficiency with BEK internal tools. Travel is required; a valid driver’s license is essential.

Qualifications

• At least 2 to 5 years of network administration and management.
• Experience supervising a team.
• Travel to remote sites throughout assigned territory.
• Proficient with Microsoft Office and internal applications (KPS, KBIT, KeithNET, E-Advantage).

Responsibilities

• Lead and guide technology support functions within the branch.
• Manage 24/7 first-line on-call support for branch applications and hardware.
• Provide hardware/software support for multiple systems across departments.
• Assess training needs and select training tools for team members.
• Maintain high energy and ethical standards while driving performance.

Skills

Network administration

Supervisory experience

PC hardware support

LAN administration

Travel to remote sites

Customer-focused

Interpersonal skills

Diagnostic skills

Education

Bachelor’s Degree in Information Technology

Tools

KPS

KBIT

KeithNET

E-Advantage

Job description

Ben E. Keith Company seeks a Branch IT Support Manager to lead technology support across the Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, and Administrative systems. You will manage preparations, troubleshooting, training, and reporting while coordinating with remote sites.

The role requires 2–5 years of network administration, supervisory experience, and proficiency with BEK internal tools. Travel is required; a valid driver’s license is essential.