Branch Inside Sales & Account Specialist

Emser-Tile; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Emser Tile in Scottsdale, AZ, is seeking an experienced Branch Inside Sales Representative to drive contractor business at the counter and support field sales. You will provide accurate product information, greet customers, respond promptly to inquiries, and maintain a friendly, service-oriented environment.

You will build relationships with contractors, manage accounts, assist with samples, and participate in weekly sales meetings to set goals and balance account activities with sales potential.

Qualifications

• 3+ years of sales and customer-facing experience.
• Strong communication and writing skills.
• Uphold professional appearance.
• Ability to build relationships with contractors in the branch.
• Understand and decipher sales metrics and reports.

Responsibilities

• Drive contractor business in branch.
• Greet customers, answer phones promptly, maintain a friendly, service-oriented environment.
• Provide accurate, expert information and respond to customer concerns.
• Assist customers at the counter alongside the Customer Support Representative.
• Manage account selling activities by prioritizing accounts with imminent sales potential.
• Develop and implement plans for longer-term sales cycles.
• Build branch sales by explaining product knowledge and identifying customer needs.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Product knowledge

Tools

JD Edwards

Job description

Emser Tile in Scottsdale, AZ, is seeking an experienced Branch Inside Sales Representative to drive contractor business at the counter and support field sales. You will provide accurate product information, greet customers, respond promptly to inquiries, and maintain a friendly, service-oriented environment.

You will build relationships with contractors, manage accounts, assist with samples, and participate in weekly sales meetings to set goals and balance account activities with sales potential.