Branch Digital Concierge & Hospitality Specialist

Capital One; Bohemia (NY); On-site; USD 51,542 - 54,600; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Flexible Spending Accounts

Education Assistance

Matching 401(k) contribution up to 7.5%

Paid Time Off

Mental Health support

Job summary

Capital One is hiring a Branch Ambassador in Bohemia, NY. This role focuses on providing exceptional service and helping clients navigate digital banking tools. The ideal candidate has strong customer service skills and a passion for hospitality.

Responsibilities include executing cash transactions, educating customers on digital banking, and creating a welcoming environment. The position offers competitive pay and benefits while supporting personal growth within a mission-driven company.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy.
• Educate clients on mobile banking and digital tools.
• Actively listen to uncover customer goals.

Skills

Customer service skills

Cash handling

Tech fluency

Hospitality

Attention to detail

Education

High School Diploma or Equivalent

Tools

G-Suite

Job description

Capital One is hiring a Branch Ambassador in Bohemia, NY. This role focuses on providing exceptional service and helping clients navigate digital banking tools. The ideal candidate has strong customer service skills and a passion for hospitality.

Responsibilities include executing cash transactions, educating customers on digital banking, and creating a welcoming environment. The position offers competitive pay and benefits while supporting personal growth within a mission-driven company.