Branch Hospitality & Digital Banking Guide

Capital One; Levittown (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision, andPresc t pt

Paid time off

Education assistance

Matching 401(k) up to 7.5%

Paid parental leave

Mental health support

Job summary

Capital One in Levittown, NY is seeking a Branch Ambassador to be the heartbeat of our space, delivering hospitality while guiding customers through digital tools and banking solutions. You’ll be the face of a human‑centric experience in a fast‑paced environment.

You’ll greet customers, handle cash transactions with accuracy, educate clients on mobile banking and payments, and identify needs to connect them with the right digital tools and banking solutions.

Qualifications

• High School Diploma, GED, or Equivalent Certification
• Experience in Retail, Sales, or Customer Service
• Cash handling experience

Responsibilities

• Execute high-volume cash transactions with accuracy.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and connect them with the right digital tools or banking solutions.
• Greet customers and maintain a welcoming environment.
• Support branch operations within a 50‑mile radius.

Skills

Hospitality

Tech fluency

Attention to detail

Adaptability

Curiosity

Education

High School Diploma or GED

Tools

G-Suite

Job description

Capital One in Levittown, NY is seeking a Branch Ambassador to be the heartbeat of our space, delivering hospitality while guiding customers through digital tools and banking solutions. You’ll be the face of a human‑centric experience in a fast‑paced environment.

You’ll greet customers, handle cash transactions with accuracy, educate clients on mobile banking and payments, and identify needs to connect them with the right digital tools and banking solutions.