Part-Time Branch Hospitality & Digital Concierge

Capital One; West Hempstead (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

Education Assistance

401(k) matching

Parental Leave

Mental Health resources

Back-up Child/Elder Care

Job summary

Capital One is looking for a Branch Ambassador in West Hempstead, NY to blend hospitality with digital banking tools. You will greet customers, handle cash with accuracy, and educate clients on mobile banking and contactless payments.

You will support multiple branches within 50 miles, work a flexible schedule including evenings/weekends, and help customers achieve their financial goals through human-centric service.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• Experience in Retail, Sales, or Customer Service preferred.

Responsibilities

• Execute high-volume cash transactions with accuracy (deposits, withdrawals, negotiable instruments).
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and pair them with digital tools or banking solutions.
• Greet customers and ensure a welcoming, human-centric environment.
• Support branches within 50 miles and occasionally other locations within the region.
• Maintain flexible schedule including nights and weekends; comply with training sessions.
• Lift up to 25 pounds and stand/move for extended periods; maintain regular attendance.

Skills

Hospitality mindset

Tech fluency

Precision and attention to detail

Adaptability

Curiosity

Retail or customer service experience

Education

High School Diploma / GED

Associate’s degree

Tools

G-Suite

Job description

Capital One is looking for a Branch Ambassador in West Hempstead, NY to blend hospitality with digital banking tools. You will greet customers, handle cash with accuracy, and educate clients on mobile banking and contactless payments.

You will support multiple branches within 50 miles, work a flexible schedule including evenings/weekends, and help customers achieve their financial goals through human-centric service.