Branch Hospitality & Digital Banking Advocate

Capital One; Edgard (LA); In loco; USD 39.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Paid time off

Education assistance

401(k) matching

Parental leave

Mental health support

Back-up child or elder care

Descrizione del lavoro

Capital One in Edgard, LA seeks a Branch Ambassador to be the heartbeat of customer hospitality while championing digital banking tools and secure cash handling. You’ll educate clients on mobile banking, assist with deposits, and tailor solutions to financial goals.

The role emphasizes proactive service, adaptability in a fast-moving environment, and a genuine passion for helping people thrive in an evolving digital world. Training and growth are provided.

Competenze

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Mansioni

• The Guardian of Trust & Accuracy: execute high-volume cash transactions with 100% accuracy and uphold security/audit standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit capture, and contactless payments.
• The First-Line Consultant: listen to uncover needs and pair customers with the right digital tools or banking solutions.
• The Hospitality Lead: greet customers and balance high-volume efficiency with warmth and community focus.

Conoscenze

Customer Service

Cash Handling

Communication Skills

Retail Experience

Formazione

High School Diploma/GED

Associate’s degree

Strumenti

G-Suite

Descrizione del lavoro

Capital One in Edgard, LA seeks a Branch Ambassador to be the heartbeat of customer hospitality while championing digital banking tools and secure cash handling. You’ll educate clients on mobile banking, assist with deposits, and tailor solutions to financial goals.

The role emphasizes proactive service, adaptability in a fast-moving environment, and a genuine passion for helping people thrive in an evolving digital world. Training and growth are provided.