Branch Growth & Service Leader
Carter-Bank
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Benefits offered by this job
Job summary
Carter Bank & Trust is seeking an Assistant Branch Manager in Lexington, VA to lead a team, strengthen customer relationships, and drive branch performance. You will supervise staff, support the branch manager's strategy for deposits and loans, and ensure compliant, high-quality service.
You will coach teammates, promote bank products, and collaborate with internal partners to identify opportunities. The role emphasizes leadership, customer focus, and operational excellence in a fast-paced
Qualifications
- Demonstrated leadership and people-management experience.
- Strong customer service and sales background.
- Experience with deposit and loan products a plus.
- Ability to balance customer needs with branch objectives.
Responsibilities
- Lead and coach branch staff to follow retail operating model.
- Drive growth in deposits, loans, and fee income.
- Maintain high customer satisfaction and employee morale.
- Ensure compliance with bank policies and regulatory requirements.
- Oversee daily branch operations and cash handling.
- Develop referral relationships with internal and partner teams.
- Onboard and mentor new hires.
- Monitor performance and implement improvement plans.
Skills
Education
Tools
Job description
Carter Bank & Trust is seeking an Assistant Branch Manager in Lexington, VA to lead a team, strengthen customer relationships, and drive branch performance. You will supervise staff, support the branch manager's strategy for deposits and loans, and ensure compliant, high-quality service.
You will coach teammates, promote bank products, and collaborate with internal partners to identify opportunities. The role emphasizes leadership, customer focus, and operational excellence in a fast-paced
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