Branch Operations Leader: Grow, Coach, Serve Customers

Little Elm Chamber of Commerce; Corinth (TX); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Paid time off

Job summary

PointBank is seeking a Branch Operations Manager in Corinth to energize a team and deliver exceptional customer experiences while driving branch success. The role focuses on coaching staff, managing teller operations, and promoting financial wellbeing in the community.

You will lead day-to-day operations, drive growth through referrals, ensure compliance, and foster a culture of service excellence. This is a hands-on leadership position with strong emphasis on team development and community

Qualifications

• High School Diploma or GED
• Financial services or banking experience (Required)
• Leadership or management experience (Required)
• Strong communication and customer service skills
• Positive attitude and passion for helping others succeed

Responsibilities

• Lead, coach, and motivate a high-performing team through training, scheduling, and development.
• Drive branch growth through sales, referrals, and relationship-building opportunities.
• Oversee teller operations and new account activities while ensuring compliance and accuracy.
• Manage branch cash levels, vault operations, audits, and daily balancing procedures.
• Educate customers on fraud prevention and provide solutions that make banking easier.
• Ensure the branch is organized, well-stocked, and always ready to deliver outstanding service.
• Support community involvement initiatives and represent PointBank with pride.
• Identify opportunities to improve processes and strengthen team performance.

Skills

Leadership

Customer Service

Communication

Team Motivation

Training & Coaching

Scheduling

Problem Solving

Education

High School Diploma or GED

Job description

PointBank is seeking a Branch Operations Manager in Corinth to energize a team and deliver exceptional customer experiences while driving branch success. The role focuses on coaching staff, managing teller operations, and promoting financial wellbeing in the community.

You will lead day-to-day operations, drive growth through referrals, ensure compliance, and foster a culture of service excellence. This is a hands-on leadership position with strong emphasis on team development and community