Branch Growth Leader – Loans & Tax Production

WAC-IL World Finance Corporation of Illinois; Crest Hill (IL); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

Life insurance

Long-term disability

Mental health support

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Predictable schedules

Job summary

World Finance is seeking a Branch Manager in Illinois to drive growth, manage loan production, and lead tax preparation growth while maintaining strong customer relationships. The role emphasizes performance-driven results, portfolio performance, and disciplined delinquency management.

The position includes supervision of staff, development of a high-performing team, and ensuring efficient branch operations in a customer-focused environment.

Qualifications

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, and current insurance.
• Ability to obtain required insurance licensing.
• At least one year of management experience or successful completion of management training program.
• Experience achieving sales, portfolio growth, or profitability goals.
• Experience making lending, collection, or customer account decisions.
• Experience managing delinquency, collections, or portfolio performance.
• Experience managing branch, store, or business operations.
• Experience leading and developing employees.
• Proven ability to generate business through community involvement, networking, customer referrals, and outbound calling activity.

Responsibilities

• Meet branch goals for loan growth, tax production, profitability, portfolio performance, and delinquency.
• Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.
• Review, approve, and close loans within company guidelines.
• Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
• Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
• Oversee branch operations and ensure compliance with company policies and applicable laws.
• Handle escalated customer concerns and make sound business decisions that support branch success.

Skills

Management experience

Sales experience

Portfolio growth

Customer outreach

People leadership

Networking

Education

High school diploma or equivalent

Job description

World Finance is seeking a Branch Manager in Illinois to drive growth, manage loan production, and lead tax preparation growth while maintaining strong customer relationships. The role emphasizes performance-driven results, portfolio performance, and disciplined delinquency management.

The position includes supervision of staff, development of a high-performing team, and ensuring efficient branch operations in a customer-focused environment.