Branch Growth Leader - Assistant Manager (ESOP, PTO)

Woodforest; Crowgeys (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

ESOP

401(k) match

Medical coverage

Paid time away

Job summary

Woodforest National Bank in Virginia Wytheville seeks an Assistant Branch Manager to support the Branch Manager in driving branch performance, customer relationships, and operational excellence. You will coach staff, promote retail banking products, and ensure consistent Woodforest service across teller, platform, and digital channels.

You are a hands-on leader, comfortable with outside sales, community engagement, and high standards of integrity.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate’s/Bachelor’s degree and related experience options listed in qualifications.
• Demonstrated leadership capability; prior supervisory or coaching experience preferred.
• Strong interpersonal, communication, and marketing-oriented sales skills.
• Comfort working in a performance-driven retail banking environment.
• Ability to work flexible or extended hours based on business needs.

Responsibilities

• Partner with the Branch Manager to operate the branch with a business-owner mindset, supporting retail growth, deposit performance, and customer acquisition.
• Drive individual and team contribution to branch sales goals through proactive customer engagements, referrals, and marketing efforts.
• Support branch operations by ensuring compliance with policies, procedures, audits, and cash controls while modeling accountability and attention to detail.
• Deliver the Woodforest Experience by maintaining a strong personal presence in the branch, engaging customers with warmth, professionalism, and solution-focused conversations, while resolving customer concerns effectively.
• Coach and support team members to uncover customer needs and confidently recommend retail banking products and services that add value.
• Ensure customers receive consistent, high-quality service across teller, platform, and digital interactions.
• Embrace and promote a technology-forward retail banking experience for both customers and team members.
• Assist with scheduling, workflow management, and coverage planning to support efficient operations.

Skills

Sales experience

Customer service

Leadership

Coaching

Communication

Outside sales

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank in Virginia Wytheville seeks an Assistant Branch Manager to support the Branch Manager in driving branch performance, customer relationships, and operational excellence. You will coach staff, promote retail banking products, and ensure consistent Woodforest service across teller, platform, and digital channels.

You are a hands-on leader, comfortable with outside sales, community engagement, and high standards of integrity.